Orders:
1.What materials are your products made of?
Our hoodies, t-shirts, and shirts are made from high-quality cotton, polyester blends, and breathable fabrics to ensure comfort and durability.
2.Are your clothes washable?
Yes, all our products are machine washable. For best results, use a mild detergent and wash in cold water.
3.How long does delivery take?
Our standard delivery takes 3-4 business days. Express shipping is also available, which delivers within 1-3 days.
4.Can I exchange or return a product?
Yes, you can request an exchange or return within 7 days, provided the product is unworn and in its original condition.
5.Do you offer custom hoodie or t-shirt designs?
Yes, we offer a print-on-demand service where you can customize your own design.
6.What payment methods do you accept?
We accept credit/debit cards, bank transfers, and Cash on Delivery (COD).
Shipping & Returns:
1.What is your return policy?
You can return your order within 7 days of delivery, provided the item is unworn, unwashed, and in its original packaging.
2.How do I initiate a return or exchange?
To start a return or exchange, contact our customer support team with your order details. We will guide you through the process.
3.How long does it take to process a refund?
Refunds are processed within 5-10 business days after we receive and inspect the returned item.
4.Can I cancel my order after placing it?
Orders can only be canceled within 24 hours of placement. After this, they may already be processed for shipping.
Payment:
1.What payment methods do you accept?
We accept credit/debit cards, bank transfers, and Cash on Delivery (COD).
2.Do you offer Cash on Delivery (COD)?
Yes, COD is available for selected locations. You can check at checkout if COD is available for your area.
3.Will I receive an invoice for my purchase?
Yes, you will receive an invoice via email once your order is confirmed